Welcome to shop.10Xhealthsystem.com. We redefine wellness with 10X solutions. On our site, you will find a host of products and services that will optimize your health and turn you into a superhuman.
By using this website, you agree to the following terms and conditions:
- Acceptance of Terms: By accessing or using this website, you agree to be bound by the terms and conditions set forth. If you do not agree to these terms, please do not use this website.
- Product Information: The website is for product information only and is not intended as a substitute for advice from a healthcare profession. The products and services offered on this website are not intended to diagnosis, treat or cure any disease.
- Ordering: By placing an order, you are warranting that you are at least 18 years of age and agree to pay all charges incurred by you or users of your account.
- Payment: We accept payment by credit card and all forms of payment as indicated on our website. Shipping rates and delivery times may vary depending on shipping method.
- Returns: We take pride in providing our customers with the highest quality grade supplements. Due to the nature of consumable goods, for the safety and security of our customers, once an order is packed and shipped, it cannot be reused. If you receive a damaged or defective consumable product, please notify our customer service team within 48 hours of receipt.
- Returns/Refunds: Please refer to our Returns and Refund Policies.
- Intellectual Property: All content on this website is the property of 10X Healthsystem or its content providers and is protected by United States and international copyright laws. Content from this site may not be used, reproduced or distributed without prior written consent.
- Disclaimer of Warranties: This website and all products and services provided via this website are offered “as is” and without warranties of any kind, expressed or implied.
- Limitation of Liability: In no event shall the company, its directors, officers, employees or affiliates be liable for damages of any kind arising from use of this website or purchase of any product or services.
- Change to Terms: We reserve the right to modify, change or amend these terms at our sole discretion. Your continued use of this website constitutes your acceptance of these changes.
- Information We Collect: We may collect personal information from you when you register an account with us, place an order or complete a contact form. This includes your name, email address, mailing address, phone number and payment information.
- Use of Information: We use your personal information to process your orders, communicate with you about the status of your order or account and promotional emails if you have opted in. We may also utilize your personal information for internal analytics and marketing purposes.
- Sharing of information: We may share information with third party service providers and suppliers of 10X Healthsystem. These third parties may assist us with order processing, product fulfillment and payment processing. We may supply information to law enforcement or other government agencies if required by law.
- Security: We take reasonable measures to protect your information from unauthorized access, use or disclosure. This includes encryption to secure your online transactions.
- Age of Use: This website is not intended for use for individuals under the age of 18. By using this site, you are warranting that you are 18 years or older.
- Removal of Information From Our System: You may choose to opt out of promotional emails by following the instructions contain in the email. You may also contact our customer service department to update or delete your personal information from our system.
10X Healthsystem and shop.10Xhealthsystem.com is committed to our customer’s health and safety. To that end, all consumable goods to include vitamins, supplements and medications cannot be returned once they have been shipped. Since we maintain the highest standards of quality control, we will not accept returns of any kind and therefore, we advise that you properly dispose of any unwanted consumable goods.
Defective Items: If a consumable or durable good purchased via our site is damaged, you must indicate with the delivery driver and secure a signed confirmation of the damage at the time of delivery. In cases where the product is either damaged or defective, you must contact our customer service team upon receipt or the following business day as applicable.
While 10X Healthsystem and shop.10Xhealthsystem.com is committed to your satisfaction and will endeavor to ensure that your expectations are always fulfilled, due to the nature of our products, we do not offer refunds or exchanges on all packaged and shipped orders.
All sales on durable goods sold on our site are final. Should you have additional questions regarding our refund policy, please contact our customer service team.
Since we have same-day processing on our consumable goods, cancelations are not permitted. Most of our durable goods are built to order and not subject to cancellation once processed. Should you have additional questions regarding our cancellation policy, please contact our customer service team.
10X Healthsystem and shop.10Xhealthsystem.com offers subscription plans for customers who wish to receive our products on a recurring basis. If you wish to cancel and existing subscription, please observe the following guidelines:
- Cancellation Deadline: To avoid incurring charges for your next subscription shipment, you must cancel your subscription within 2 business days before your scheduled delivery date.
- Cancellation Methods: You may cancel your subscription by logging into your account on our website and electing the “cancel subscription” option. Alternatively, you may contact our customer service team to request a cancellation.
- Refunds: We do not offer refunds for subscription products that have already been processed.
- Automatic Renewals: If you fail to cancel your subscription by the cancelation deadline, your subscription will be automatically renewed for the next shipment cycle and normal billing charges will apply.
By subscribing to our services, you acknowledge that you have read and agree to our subscription cancellation policy. We reserve the right to change or modify this policy at our sole discretion.
If you have any questions regarding your subscription, please contact our customer service team.
10X Healthsystem and shop.10Xhealthsystem.com ships our products to customers throughout the United States. We are committed to providing fast, reliable and affordable shipping options available.
- Shipping Methods and Rates: We offer a variety of shipping methods to include: The shipping method and your location will determine the cost and delivery timeframe.
- Processing Time: Our consumable goods are generally processed on the same day the order is received. Due to this, once an order has processed, we are no longer able to cancel or update an order. Durable goods processing times vary depending on specifications. Product availability may be limited, and some products may not be available for immediate delivery, in which case, products will be delivered when they become available.
- Delivery Times: Delivery times vary depending on shipping method. Please note that delivery times are estimates and are not guaranteed.
- Order Tracking: Email supplements@10Xhealthsystem.com for updates.
- Shipping Restrictions: We ship our products to addresses within the United States. We do not ship to international addresses or to Post Office boxes.
- Shipping Issues: Please refer to our Return/Replacement or Refund Policies for damaged or defective products. Should you encounter a shipping issue, please contact our customer service team as soon as possible at: firstname.lastname@example.org.
We reserve right to change or modify this policy at our sole discretion. If you have any questions regarding the shipment of your products, please contact our customer service team.